FAQ

1. What is homecare?

Home care provides seniors with one-on-one assistance from a trained caregiver in the comfort of his or her own home. With assistance from a caregiver, seniors are able to live at home independently and maintain their quality of life. The personal attention they receive vastly improves their safety, health and happiness.

2. Who will need homecare services?

Seniors, mainly who live alone and don't have son/daughters, or any close relatives nearby to take care of their daily livelihood needs such as medical checkups, shopping, bill payments, travel assistance, companionship and more.

3. How to get these services?

Simply call the ASSISTA office at 9871524643, 9874581728 for India and 216-5480068 for US. We'll schedule a personal appointment to understand your needs and explain our services. Once you have signed up, we will start services right way.

4. How is ASSISTA homecare different?

Our services are specially designed for older parents whose children are living abroad or in a distant city. We understand the needs of older parents living alone, therefore, we are committed to providing the best care with our specially trained caregivers. Our experienced caregivers offer seniors safety, companionship and emotional support, and also make sure they receive proper nutrition, are taking the correct medication, and more.

5. Do you have a service contract I have to sign?

There's no long term service contract. That means you can use our services for as long as you need with 100% satisfaction. Start enjoying worry-free senior care now.

6. What is the minimum time period I have to sign up for and what is the exit process?

The minimum recommended period of membership is 3 months. This will allow both you - the member, and us - the provider, to establish a relationship. You may discontinue membership at any time within 30 days notice.

7. Why is Home Care Assistance good for seniors' family members?

Home Care Assistance brings peace of mind to families because your loved one is cared for by the very best, most reliable caregivers. Home Care Assistance reduces stress for the whole family. Plus, our caregivers allow family members to enjoy quality time with their loved ones, instead of focusing on stressful daily needs.

8. What are the accepted means of payment?

We accept online payment, cheque, and cash.

Testimonials

-- Swapan & Tapati Das from USA

In the crowd of a host of names for elder care services, ASSISTA is a bright star. We had experienced a group of bright, dedicated professionals when... read more...

-- Baishali (Poppy) Saha from USA

Staying overseas and taking care of my aged father is overwhelming but Assista has definitely given me support and help and I can count on them.

-- Sudipta Ghosal , Kolkata

It was March ,2021 I was startled to know the death knell of the last citadel of my life... my Mother had started ringing, since she had touched the... read more...

-- Sanghamitra from USA

It could be nothing better than Assista Home Care. My mother was visiting me at USA and unfortunately was diagnosed with stage 4 lung cancer.... read more...